Forms for requesting assistance and declaring need:
- Request for Disaster Rental Assistance
- Rental Relief Declaration
- Late Payment Plans
You may experience increased stress during this pandemic. Fear and anxiety can be overwhelming and cause strong emotions.
Get immediate help in a crisis
- Call 911
- Disaster Distress Helpline: 1-800-985-5990 (press 2 for Spanish), or text TalkWithUs for English or Hablanos for Spanish to 66746. Spanish speakers from Puerto Rico can text Hablanos to 1-787-339-2663.
- National Suicide Prevention Lifeline: 1-800-273-TALK (8255) for English, 1-888-628-9454 for Spanish, or Lifeline Crisis Chat.
- National Domestic Violence Hotline: 1-800-799-7233 or text LOVEIS to 22522
- National Child Abuse Hotline: 1-800-4AChild (1-800-422-4453) or text 1-800-422-4453
- National Sexual Assault Hotline: 1-800-656-HOPE (4673) or Online Chat
- The Eldercare Locator: 1-800-677-1116 TTY Instructions
- Veteran’s Crisis Line: 1-800-273-TALK (8255) or Crisis Chat or text: 8388255
Find a health care provider or treatment for substance use disorder and mental health
- SAMHSA’s National Helpline: 1-800-662-HELP (4357) and TTY 1-800-487-4889
- Treatment Services Locator Website
- Interactive Map of Selected Federally Qualified Health Centers
- Coping with a Disaster or Traumatic Event
- HHS ASPR TRACIE COVID-19 Behavioral Health Resources
- Coronavirus Tax Relief and Economic Impact Payments
- Coping with Stress During an Infectious Disease Outbreak
- Taking Care of Your Behavioral Health during an Infectious Disease Outbreak
For Families and Children
- Helping Children Cope during an COVID-19 Outbreak
- Helping Children Cope with Emergencies
- Coping After a Disaster – A Ready Wrigley activity book for children age 3-10
- Teen Depression
For People at Higher Risk for Serious Illness
For Healthcare Workers and First Responders
- Healthcare Personnel and First Responders: How to Cope with Stress and Build Resilience During the COVID-19 Pandemic
- Emergency Responders: Tips for Taking Care of Yourself
- Disaster Technical Assistance Center (SAMHSA)
For Other Workers
Resources for Seniors and Caregivers:
- Here is a guide from Medicare with advice for how to help fight loneliness, feelings of isolation, and worsening mental health struggles during this time of crisis. It includes tips for how to electronically connect with family and community, as well as advice for mental and physical healthcare in quarantine.
Resources from the World Health Organization:
- You can find all the latest updates on the virus here.
- There is a lot of misinformation going around, making it hard to separate fact from fiction. WHO debunked several common rumors about the virus here.
- As so many of us are stuck at home right now, family life is greatly disrupted. WHO also provided a page of tips and resources for those parents who are cooped up with their children here.
Resources from the Centers for Disease Control and Prevention:
- We are being asked to avoid contact with other people, which can be hard at times. Here is information on social distancing and why it is so important.
- Our healthcare systems are overwhelmed right now, making it hard to know when you should see a doctor or wait it out. Here are tips on how to protect yourself, a symptom checker to help you differentiate between common cold/flu and COVID-19, and resources for what to do if you are sick or symptomatic.
A few notes from Jet City Property Management:
- Here is a link to our rental assistance page. This has information on help paying rent, utilities, and resources for emergency housing.
- This situation warrants everyone’s close attention and changes to daily routines. Here are changes we’ve made to our policy and protocols:
- Office Protocols:
- Our offices are closed and all employees are working from home. As such, email is the best form of communication as there is not always someone in the office to answer calls. Best contact emails:
- Maintenance issues: firstname.lastname@example.org
- Questions relating to leasing or tenancy: email@example.com
- You may continue to make payments via the drop box located outside the entry of our office.
- We encourage tenants who currently make payment in person or using cash to establish alternative methods of payment via bank withdrawal, online transfer, etc. If you need assistance with this process please reach out to Michelle at firstname.lastname@example.org
- Review of Staff Field Protocols:
- We are asking any staff member with even the slightest symptoms of illness to stay home. We don’t want our staff to feel pressure to come to work in your buildings while sick. As such we have instructed any worker who feels sick to report those symptoms immediately and stay home.
- We will be exercising extreme caution when entering units, including a screening process to ensure that nobody within those units is high risk.
- Office Protocols:
- Please know that this may interrupt or delay service for non-essential maintenance. We appreciate your understanding.